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Your credit union needs your voice.

As a member-owner, you already shape what Turtleford Credit Union stands for. Now we’re asking you to guide what comes next by completing our 2025 Member Experience Survey.


PLUS! When you when you complete the survey you can enter for a chance to win $250!

(the draw is for existing members only, see terms and conditions below)
 
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Why your 10-minute opinion matters

Sharper member benefits. The more diverse feedback we collect, the better we can channel resources into the features, rates, and support that matter most to members like you.

Better returns for you and your neighbours. When services fit members’ needs, more business stays local—strengthening patronage payouts and community donations.

A seat at the table—every time. Skipping the survey means others decide what “better” looks like; sharing your view keeps Turtleford Credit Union aligned with your priorities.

Three easy ways to take part

1. Scan the QR code with your phone or tablet.
2. Click on the "I'll Share My Voice" survey link to complete it on the device you are on.
3. Prefer pen and paper? Pick up a printed copy in-branch — we’ll hand you a printed survey and a secure return envelope.
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The survey is administered by blue dragonfly Marketing Strategies Ltd., an independent Canadian partner. 

All responses are completely anonymous to the team at Turtleford Credit Union—your name will not be connected to your answers in any way. This ensures confidentiality and unbiased results.

 
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A thank-you for your time


Complete the survey by Sunday, September 7, 2025 and enter for a chance to win one of three $250 cash prizes.

More than 200 members spoke up last time. Will you join them this year and make sure decisions reflect your priorities?


Thank you for investing a few minutes today to shape the future of your credit union—and our community.
 
 

To claim this prize, the draw winner agrees to the following:

  • I grant permission for Turtleford Credit Union to use my name and/or photograph without additional compensation. This may include publication on the Turtleford Credit Union website, digital banking platform, social media accounts, print materials, advertisements, annual report, in-branch displays, or posters.

  • I release Turtleford Credit Union, its representatives, and agents from any liability related to the use of my image or personal information, including any claim of violation of personal or proprietary rights. I certify that I am of legal age and have the authority to provide this consent and release.

  • I understand this consent is in addition to any other permission I have previously provided Turtleford Credit Union regarding the collection, use, and disclosure of my personal information. I may withdraw this consent at any time by contacting Turtleford Credit Union. If I withdraw consent, I acknowledge that any materials already published will not be retracted from circulation.

Personal information will be handled in accordance with Turtleford Credit Union’s privacy policy and records retention practices, as well as applicable privacy legislation.

  • Prize entries open on August 17, 2025 at 9:00 AM CST and close on September 7, 2025 at 11:59 PM CST.

  • To be eligible, entrants must be members in good standing with Turtleford Credit Union (i.e., not in default of any membership, account, lending, or cardholder agreements, and with no suspended privileges).

  • Employees of Turtleford Credit Union, Board members, and their immediate family members are not eligible to enter the public draw.

  • A total of three (3) $250.00 cash prizes will be awarded by random draw on Monday, September 15, 2025.

  • Odds of winning depend on the total number of completed surveys and prize entries received.

  • To claim the prize, the winner must correctly answer this skill-testing question: (3 × 100) – 50.

  • If the selected winner cannot be contacted after three (3) attempts within a 10-day period, their entry will be forfeited and another name will be drawn.